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Moku warranty

What is the warranty on Moku

Written by Paul Cracknell

Updated at August 26th, 2024

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  • Moku:Go
    Moku:Go General Moku:Go Arbitrary Waveform Generator Moku:Go Data Logger Moku:Go Digital Filter Box Moku:Go FIR Filter Builder Moku:Go Frequency Response Analyzer Moku:Go Logic Analyzer & Pattern Generator Moku:Go Oscilloscope & Voltmeter Moku:Go PID Controller Moku:Go Spectrum Analyzer Moku:Go Waveform Generator Moku:Go Power Supplies Moku:Go Lock-in Amplifier Moku:Go Time & Frequency Analyzer Moku:Go Laser Lock Box Moku:Go Phasemeter
  • Moku:Lab
    Moku:Lab General Moku:Lab Arbitrary Waveform Generator Moku:Lab Data Logger Moku:Lab Digital Filter Box Moku:Lab FIR Filter Builder Moku:Lab Frequency Response Analyzer Moku:Lab Laser Lock Box Moku:Lab Lock-in Amplifier Moku:Lab Oscilloscope Moku:Lab Phasemeter Moku:Lab PID Controller Moku:Lab Spectrum Analyzer Moku:Lab Time & Frequency Analyzer Moku:Lab Waveform Generator Moku:Lab Logic Analyzer/Pattern Generator
  • Moku:Pro
    Moku:Pro General Moku:Pro Arbitrary Waveform Generator Moku:Pro Data Logger Moku:Pro Frequency Response Analyzer Moku:Pro Oscilloscope Moku:Pro PID Controller Moku:Pro Spectrum Analyzer Moku:Pro Waveform Generator Moku:Pro Lock-in Amplifier Moku:Pro Laser Lock Box Moku:Pro Digital Filter Box Moku:Pro FIR Filter Builder Moku:Pro Phasemeter Moku:Pro Multi-instrument Mode Moku:Pro Logic Analyzer/Pattern Generator Moku:Pro Time & Frequency Analyzer
  • Python API
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Moku:Pro, Moku:Lab, and Moku:Go come with a one year limited warranty. Liquid Instruments warrants that for a period of 12 months from supply these products:

  1. will materially comply with the relevant documentation we publish
  2. will meet the relevant minimum performance criteria we publish
  3. are free from defects in materials and workmanship.

This warranty is void if the failure results from abuse, accident, misapplication, or modification by the customer.

If you wish to make a claim for a breach of any of the warranties set forth above, you must notify us by contacting us at support@liquidinstruments.com as soon as reasonably possible after the defect becomes evident and describe the fault or defect. We will not be liable for any breach of the warranties set forth above or any other product warranties unless you have notified us within 12 months of the delivery of such product. In any event, to the extent permitted by applicable law, your sole remedy (and our sole liability) for any breach of the foregoing warranties is limited exclusively to replacement of the affected product or a refund of the cost of such product, at our option.

Note that a 36 month limited warranty for Moku:Lab or Moku:Pro (in lieu of the standard 12 month limited warranty) may be purchased or included with select instrument bundles (for example, the Moku:Pro Full-suite Bundle). This will be specified at the time of purchase and the same warranties set forth above apply.

warranty guarantee

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